The World’s Best Management Consulting Firms

-

 


2023
The World’s Best Management Consulting Firms
AKINDO/GETTY IMAGES
EDITED BY ALAN SCHWARZ
AUGUST 16, 2023, 10:00 AM

Comments

Post a Comment

Popular posts from this blog

Artificial Intelligence Revolutionizes Customer Relationship Management

-
Image
  Summary: CRM systems typify the nexus between companies and their customers. With the advent of artificial intelligence (AI), CRM functionalities have significantly transformed, offering enhanced data analysis and predictive insights. AI integration has led to more significant customer engagement, satisfaction, and operational efficiency, indicating a bright future for AI-infused CRM strategies. In the realm of customer relationship management, the intervention of artificial intelligence (AI) is initiating an unprecedented shift in how companies interact with their customers. AI is not simply a supportive element in CRM systems; it has become the driver of innovative services that cater to the intricate needs of diverse client bases. By deploying AI, customer engagement is entering a new phase characterized by personalized experiences and efficient service delivery. One of the most striking impacts of AI on CRM lies in its ability to sift through and analyze complex datasets with unp
Read more

"Crisis managers would benefit from a more flexible approach"

-
Image
  A new study shows that crisis managers often evaluate the effectiveness of their interventions by how well they followed predetermined procedures and protocols. "These results are paradoxical because crises are, by definition, processes beyond our control. We argue that they would instead benefit from emphasising flexibility and acceptance that unwanted events cannot be avoided during the crisis management process," says Edward Deverell. In a scientific article published in the International Journal of Disaster Risk Reduction , Edward Deverell, associate professor of political science at the Swedish Defence University, and Adrian Ganic, former research assistant, examine how individuals working in crisis management assess whether their crisis management has been successful. The results indicate that they largely judge the effectiveness of crisis management based on how well they have followed predetermined rules, procedures, and protocols. Crises are characterized by uncert
Read more